Contact NextClip
Get in touch with the NextClip team. We typically respond within 24–48 hours for general inquiries, 12–24 hours for technical issues, and 4–12 hours for payment issues.
Contact Methods
- Contact Form
- Submit a request through the form on this page — fastest way to route your inquiry to the right team.
- support@nextclip.net
- Discord
- Join our Discord community at https://discord.gg/cbsnU3WjN8 for live support and discussions.
Common Topics
For Brands
- Questions about starting a UGC campaign
- Pay-per-video vs CPM campaign models
- Subscription plans and marketplace fees
- Reviewing creator submissions
- TikTok Spark Ads and Meta Partnership Ads setup
- TikTok Shop affiliate deals
For Creators
- Getting paid per video
- Stripe Connect setup and withdrawals
- Submitting content for brand review
- Application tips and tier progression
Account & Technical
- Account verification
- Upload issues
- Platform bugs
- Feature requests
Response Times
- General inquiries
- 24–48 hours
- Technical issues
- 12–24 hours
- Payment issues
- 4–12 hours